How do I make a call from contacts?

Smart phones are such sophisticated devices that it isn’t unusual for users to need help learning to make calls. http://stephaniefulke.blog...

E2K7 OWA Redirect Bug Introduced with Exchange 2010 SP1

I just deployed Exchange 2010 SP1 to an enterprise customer that has a mix of Exchange 2007 and Exchange 2010 users.  It seems that SP1 has ...

Start Menu and Sub-Menu Speed in Windows

  In this topic, we will discuss how to change the start menu load speed. This tweak also changes the speed in which the start menu and ot...

New September 2010 Hotfixes For OCS R2 Response Group Issue

Microsoft has released a new set of hotfixes to fix the Response Group problems introduced with the July 2010 set of hotfixes.  There are 4...

How Do I Make a Phone Call, Using a Dialer?

Smart phones are such sophisticated devices that it isn’t unusual for users to need help learning to make calls. http://stephaniefulke.blog...

Lync Click-to-Call in Internet Explorer

In the olden days before Lync, if you wanted to use Communicator to dial a phone number from a webpage, you had to follow a multi-step proce...

How Do I Use the Shortcuts Pages of the Eyes-Free Shell?

In addition to the 7 helpful apps on the Eyes-Free shell main screen, users can access a series of home pages, called Menus, with frequently...

How Do I Use the Eyes-Free Shell?

The eyes-Free Shell is an alternative home screen or launcher for drivers and other people who don’t or can’t look at the screen. It gives b...

How Do I Set or Change the Default Home Screen?

When the phone has two applications that do the same thing, Android wants to know which app should be used. For example, if two or more home...

Lync 2010 and Multiple Locations with Same IP Subnet

One question users keep asking me about the Location Services in Lync 2010 is "What happens if I have the same IP addressing scheme at ...

How Do I Find, Install, and Update Apps on my Android Phone?

The Android Market is one of the best features of the android experience. It’s a place where users find and download free and for-sale appli...